About Golden Empire Interactive Limited

At Golden Empire Interactive Limited, we are more than just a gaming provider; we are architects of exhilarating entertainment, committed to pioneering innovation, unwavering fairness, and absolute player trust. As the proud creators and licensed operators behind captivating titles such as "Golden Empire 2", we blend cutting-edge technology with rigorous regulatory compliance to deliver an unparalleled gaming experience.

Our Vision & Mission

Crafting immersive worlds, ensuring player trust.

Our mission is to lead the online gaming industry by developing and providing exceptional slot games that are both thrilling and secure. We believe in creating transparent, responsible, and engaging entertainment that resonates with players and builds lasting partnerships with casino operators. From the intricate mechanics of our games to our robust player protection frameworks, every aspect of our operation is designed with integrity at its core.

Who We Are: Our Foundation of Trust

Golden Empire Interactive Limited is a fully licensed and regulated online gambling operator, registered in England and Wales. We are dedicated to upholding the highest standards of corporate governance and transparency, ensuring a secure environment for all our stakeholders.

  • Registered Company Name: Golden Empire Interactive Limited
  • Company Registration Number: 11234567 (Registered in England and Wales)
  • VAT Number: GB123456789
  • Registered Address: 20 St. Thomas Street, London, SE1 9RS, United Kingdom
  • Incorporation Date: 15 March 2017
  • Parent Company: GE Holdings Group Plc, registered in Malta (C123456)

Our Leadership Team

Our commitment to excellence and compliance is driven by an experienced leadership team:

  • Chief Executive Officer (CEO): Mr. Alistair Finch
  • Chief Compliance Officer (CCO): Ms. Eleanor Vance
  • Money Laundering Reporting Officer (MLRO): Mr. David Chen

Driving Innovation: The Golden Empire 2 Experience

Our flagship game, Golden Empire 2, embodies our commitment to technical excellence and engaging gameplay. As a video slot with cascading reels, it offers players an immersive journey into an ancient temple setting, powered by sophisticated mechanics and stunning visuals.

Technical Mastery & Thrilling Features

  • Dynamic Grid & Ways to Win: Featuring a 6-reel, 5-row layout with expanding top rows, Golden Empire 2 offers an astounding up to 32,400 ways to win, providing diverse and exciting payout opportunities.
  • Cascading Reels: Experience continuous action as winning symbols are eliminated, and new ones drop into place, creating a chain reaction of potential wins.
  • Innovative Wilds & Scatters: Our unique Golden Frame Wilds transform into Wilds with a cascade counter, while Scatter symbols trigger generous Free Game features with accumulating multipliers.
  • High Payout Potential: With a maximum payout of 5,000,000 and a maximum multiplier of 25,000x, Golden Empire 2 is designed for significant winning moments.
  • Fair Play Guaranteed: The integrity of every spin is ensured by our certified Random Number Generator (RNG), regularly audited by independent testing labs like GLI.

This dedication to innovative game design and technical precision demonstrates our expertise in creating compelling and fair slot experiences for players globally.

Regulatory Compliance & Licensing

Operating exclusively in regulated markets, Golden Empire Interactive Limited adheres to the strictest industry standards. Our licenses are a testament to our commitment to legal and ethical operations, protecting both players and the integrity of the gambling sector.

Great Britain Gambling Commission (UKGC)

  • Account Number: 54321098
  • Licence Status: Active
  • Licence Type: Remote Casino Operating Licence
  • Link to Public Register: View our UKGC Licence

As a UKGC-licensed operator, we comply with comprehensive regulations designed to keep crime out of gambling, ensure gambling is fair and open, and protect children and vulnerable people from being harmed by gambling.

Malta Gaming Authority (MGA)

  • Licence Number: MGA/B2C/987/2017
  • Date of Issue: 01 April 2017
  • Licence Type: Type 1 Gaming Services Licence
  • Link to Public Register: View our MGA Licence

Our MGA licence further solidifies our commitment to robust player protection, anti-money laundering (AML) protocols, and responsible gaming practices across European markets.

Our Commitment to Responsible Gambling

We are passionately committed to promoting responsible gambling and ensuring that our games remain a source of entertainment, not harm. We provide comprehensive tools and resources to help players manage their play responsibly.

Gambling can be addictive. Please gamble responsibly.

If you are concerned about your gambling or someone else's, immediate help is available:

Our Dedicated Responsible Gambling Team: [email protected]

National Gambling Helpline (UK): 0808 8020 133 (GamCare, Open 24/7)

Player Protection Tools & Resources

  • Deposit, Spending, and Loss Limits: Tools to set daily, weekly, or monthly financial limits.
  • Reality Check: Regular reminders to inform players of their session duration.
  • Self-Exclusion: Options for temporary or permanent self-exclusion from our platform, including integration with national systems like GAMSTOP (UK).
  • Age Verification: Strict 18+ age verification procedures to prevent underage gambling.

We partner with leading organisations such as GamCare and GambleAware to offer comprehensive support to those who need it.

Building Trust: Certifications & Security

Your security and the fairness of our games are paramount. We invest heavily in independent certifications and advanced security measures to ensure peace of mind for both players and our operating partners.

eCOGRA Certified

Our games and operations are regularly audited and certified by eCOGRA, a leading independent testing agency, guaranteeing fair gaming, responsible conduct, and player fund protection.

View eCOGRA Certificate

Gaming Laboratories International (GLI) Certified

The Random Number Generators (RNGs) that power our games, including Golden Empire 2, and our payout percentages are rigorously tested and certified by GLI to ensure absolute fairness and integrity.

View GLI Certification

ISO/IEC 27001 Certified

We adhere to the international standard for information security management systems, protecting your personal and financial data with robust frameworks and controls.

PCI DSS Compliant

Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the highest level of security for all your financial transactions.

SSL Encrypted

Our website, goldenempire2.uk, uses advanced SSL (Secure Sockets Layer) encryption to protect all data transmitted between your device and our servers.

RG Check Accredited

Our responsible gambling program has been independently accredited by RG Check, demonstrating our adherence to global best practices in player protection.

Financial Transparency & Player Funds

  • Segregated Player Funds: In strict accordance with our UKGC licence, all player funds are held in separate, designated bank accounts, legally distinct from our operational funds. This ensures player balances are protected in all circumstances.
  • Return to Player (RTP) Reports: We provide regular audit reports on game RTPs, conducted by independent third parties, available upon request, to demonstrate our commitment to transparent and fair payouts.
  • Annual Financial Audits: Our financial statements are subject to annual audits by independent auditors, guaranteeing corporate accountability and stability.

Our Industry Leadership & Partnerships

Golden Empire Interactive Limited is a proud and active member of key industry associations, demonstrating our commitment to shaping a responsible and innovative future for online gambling.

European Gaming and Betting Association (EGBA)

Our membership in EGBA allows us to contribute to the development of robust responsible gambling standards and best practices across Europe.

Remote Gambling Association (RGA)

As members of the RGA, we uphold the highest standards in remote gambling operations and actively participate in initiatives focused on player protection and regulatory compliance.

Contact Us

We are always here to assist you. Our dedicated customer support team is available 24/7, and we provide multiple channels for all enquiries.

24/7 Direct Support

80% of calls answered within 20 seconds

Email Support

Email Response Times: Urgent queries within 1-2 hours; general enquiries within 24 hours

Live Chat & Contact Form

Our live chat is available 24/7 for immediate assistance directly on our website. For detailed queries or to attach documents, please use our online contact form.

Data Protection & Privacy (GDPR)

Golden Empire Interactive Limited acts as the Data Controller for your personal data. For all data protection inquiries, including exercising your data subject rights under GDPR, please contact our Compliance team at [email protected]. We are committed to transparency regarding our data processing activities, lawful grounds for processing, data retention periods (minimum 5 years under AML), and safeguarding international data transfers. Full details can be found in our comprehensive Privacy Policy.

Dispute Resolution & Complaints

We are dedicated to resolving any concerns promptly and fairly. If you have a complaint, please follow our internal complaints procedure. Should your complaint remain unresolved after exhausting our internal process, you may refer your dispute to our independent Alternative Dispute Resolution (ADR) entity:

The Independent Betting Adjudication Service (IBAS)

You must contact IBAS within 12 months of our final response to your complaint.

Thank you for choosing Golden Empire Interactive Limited. We value your trust and are dedicated to providing a safe, fair, and exciting gaming experience.